Privacy Policy – M.K Lighting
Effective Date: October 2023 | Last Updated: October 2023
At M.K Lighting & Electrical, we recognize that privacy is a fundamental right. We are committed to maintaining the trust and confidence of our clients. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our luxury lighting services through our website, enquiry forms, or social media advertisements.
1. Information We Collect
To provide you with high-end, customized lighting solutions (such as banquet hall chandeliers), we collect specific information when you fill out an enquiry form or contact us:
- Identity Data: Full Name.
- Contact Data: Email address and Phone number.
- Project Details: Information regarding your banquet hall, luxury residence, or commercial project requirements.
- Technical Data: IP address, browser type, and usage data collected through cookies (when visiting our website).
2. How We Use Your Information
We use your data strictly for professional business purposes, including:
- Personalized Consultation: To understand your design needs and provide custom chandelier quotations.
- Communication: To send technical drawings, project updates, and installation schedules via Phone, WhatsApp, or Email.
- Service Improvement: To analyze our marketing performance on platforms like Meta and Google.
Note: We do not engage in spamming or selling your data to third-party marketing agencies.
3. Data Security
Your data security is our priority. We implement robust technical and organizational measures to ensure that your personal information is protected against unauthorized access, loss, or misuse. Access to your project details is restricted only to authorized team members involved in your project.
4. Third-Party Platforms (Meta & Google)
We use advertising services like Meta (Facebook/Instagram) and Google Ads. These platforms may use cookies and tracking pixels to show you relevant ads based on your interests. While we ensure our ads are compliant, please review the respective privacy policies of Meta and Google regarding how they handle your data.
5. Your Rights & Control
You have the right to:
- Request access to the data we hold about you.
- Request the deletion of your contact information from our database.
- Opt-out of any future communication by simply replying "Unsubscribe".
6. Contact Us
If you have any questions about this Privacy Policy or wish to discuss your data privacy, please contact our support team: